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Let's see, in addition to YOU being clueless and incompetent, you don't read, listen or respect anyone here enough to simply take any advice... More so know-it-all attitude, though you can't do anything, whether by yourself or as instructed, and you ignorantly tried to make others wrong in an attempt to make yourself right.Have you been paid by toad or are you toad? Because toad is an incompetent and you can find everything he sells for cheaper if you just google it.
Ok let’s see how long does it take ot remove this thread 3,2,1...
Nope. Thanks, I still have months of surgery recovery.Todd,
Based on information provided by you, I agree with the customer.
Did you leave something out ?
Dave
Todd,
Based on information provided by you, I agree with the customer.
Did you leave something out ?
Dave
Thanks a ton Scott. I thought I was seriously losing my mind.What the hell Dave? Seriously…
Possibly. People read nothing these days.I mean... that seems pretty reasonable? I wonder if this customer missed the 'we' part here, and thought you were telling them to go deal with Agostini themselves.
This is by far the first from that region I've had problems like this on, so with what little business I do there, it's just not worth it to me.I'm not sure you should write off the whole Asian market based on this guy tho. I would have written off the US long ago employing a similar strategy!
...
This is by far the first from that region I've had problems like this on, so with what little business I do there, it's just not worth it to me.
What the hell Dave? Seriously…
I’d hate to have you darken my shop doorstep if you think that is appropriate conduct on the part of the customer.
The Chinese customer is rude, impetuous and just plain wrong.
Every manufacturer reserves the right to make technical or aesthetic changes as engineering needs dictate. They don’t always publish this new information to their distributors or dealers. Also, Italy is again, reeling from Covid and most of the country is not operating right now.
Assuming this is the V7 iii long and short version, I took the time to look at both pipes online, and the length difference looks to be a couple inches at best.
I find Todds explanation to customer to be honest, straightforward and gracious.
I find the Chinese man’s post to be rude, offensive, and just plain combative.
It’s the epitome of a farce to have somebody from China claim how all Americans do business! China is rife with corruption, crooks, shysters, and is the motherland of all lies! The Chinese will screw you over time and time again. I refuse to buy anything from them because of this behavior.
Unexpected things happen in life and business. We live in a world where the majority of people, simply want to pay as little as possible for anything at all. However, they want to be treated as something special and if anything is not absolutely perfect, well then they feel that being abusive is justified because after all, you are just a slave anyway, right? Wrong.
All the guy had to say was a simple, “Thank you for the clarification. I understand. Given this new information, I would like to return them please. How should we proceed?”, like normal, civilized, polite people would act.
I’ve bought many things from Todd. Most all without issues at all.
Once, we tried to get OEM heated grips for my 1200 Sport. After waiting for Italy for several months, Todd received notice that they were now discontinued. I didn’t yell at Todd. What for? He plainly told me the facts and said he’d refund my money which he did upon my request. Simple, polite.
Over the last several months, I have encountered some very abusive customers. I used to try and smooth over the situation by ignoring their abuse except some are unrelenting. Nothing will please them. At that point in time, I just tell them to leave and never come back.
Funny thing is, in my business (motorcycle service & repair) all of us mechanics and shop/dealership owners, know each other. We are friends or at least, civilized businessmen to each other, and it is amazingly consistent how the same customers who act like this, have been banned from every shop within 100 miles!
Bottom line is “NICENESS COUNTS!”
Don’t be a Dick!
Doesn't he have a point though about having the seller, GTM, verifying that what they are shipping is what was actually ordered?
No he did not.Did Chao Yu Tiao ever prove the error photographically or by it being witnessed by some other means?