Trust me!
Every motorcycle mechanic I know, scratches out a living, some better than others, but none of us will get rich doing this. It’s a labor of love for the most part.
Just because I’m obsessive compulsive and also because it’s the right thing to do, I often times end up doing a great deal of little and big work, for free.
In addition, I’ve yet to actually charge the real time it takes for certain complex jobs.
The book rates assume perfect conditions and perfect outcomes, which unless you are wrenching on a less than 2 year old motorcycle, it’s never going to happen that you can consistently meet or break the book time. That’s why all shop software has a multiplier factor for labor (ie 1.25x, 1.5x, 1.75x, 2.0x or more)
I tell my customers this truth almost daily.
Anybody who comes into my shop telling me how much time something is going to take, politely gets shown the door. Ditto to anybody who even remotely suggests or insinuates that they are being cheated or gouged. It’s Bye Bye Felicia!
A very small few have made that mistake but only once!
The look on their face when I push their motorcycle to the curb and bid them goodbye and to never return, is priceless.
The best day was the wife that started slapping the shit out of her dumb husband for making such a rude comment to me as I ejected him and his bike. I was the only shop within 400+ miles that was willing to help him out on his very old (45+ year old) motorcycle.
After she got done smacking the shit out of him, he came back in apologizing profusely and begging me to forgive him and help him.
Given the beating he took from his wife, I gave him a 2nd chance. He’s a very good and loyal customer now.
That was a fun day!