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My Experience With Sending My Dash and Keys to Carmo BV in The Netherlands For Repair

I did a deep dive on the internet as I had the name and address of the original owner who sold it to my seller. Decided I'd just reach out to him by text. Called me back immediately and was the nicest guy. Gave me his address at the time of his purchasing the bike. Said it was the first or last 5 of his old address. Success!
Again, feeling in the right company w MG.
 
Perfect! Lucky you. Now, get your different transponder code keys assembled and register them to the dash.

On a liner note, the seller of my Norge, got it from his brother and we tried every number he could think of.

Turns out that when Carmo told me what was stored there, the seller told his brother who then remembered that it was his fraternity membership number from college. Of all things…

People do pick bizarre stuff numerically and it gets lost to the ends of time.

So glad you got the code. Well done.
 
Hi there... I have a 2009 Stelvio 1200 4v that I bought off a long time friend. He was the only owner and still helps me with repairs and such! The cycle starts and runs without problem but the LCD. Think I may need to use CARMO also. The LCD stopped working and the screen looks "darker" in the center. I have a secondary market one I got on a hope I could use it but the CODE issue comes up and as it was used, no way for me to know what it is/was. Do you know if I can send them both units along with the keys and code key and they can repair it? Sent them an email just to see but waiting to hear back. Any information, would be appreciated.
 
Small companies often don't have the man power to answer all emails. Try to call them directly. It's 6 hrs later there.
 
Crayonlug said:
Hi there... I have a 2009 Stelvio 1200 4v that I bought off a long time friend. He was the only owner and still helps me with repairs and such! The cycle starts and runs without problem but the LCD. Think I may need to use CARMO also. The LCD stopped working and the screen looks "darker" in the center. I have a secondary market one I got on a hope I could use it but the CODE issue comes up and as it was used, no way for me to know what it is/was. Do you know if I can send them both units along with the keys and code key and they can repair it? Sent them an email just to see but waiting to hear back. Any information, would be appreciated.
Click to expand...
It's Holland. Right now, it's 7:57 pm, Thursday evening. It takes them 24-48 hours to reply. They also don't work over the weekend so keep this in mind.
 
So, it has a been a LONG process .... but CARMO is sending back my "data copied" unit back this week. I hope this works. I should be able to plug it back into the harness and hear the 1200 roar back to life (after 8 weeks). Fingers crossed and thanks for the info. I will udpate this thread GOOD OR BAD.
 
Well it has been a few hundred miles and I am happy to say ... the dashboard fix is everything I would hope it would be. I can't thank this forum enough. The local dealer never even called me back to offer help. I get it, its old and maybe not the easiest to find parts for.

Anyways.... If ayone has the same issues ... this is the forum to get things fix.

Good luck all1
 
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