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- Jun 26, 2011
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I get what you're saying, my concern is that it will happen again after a rear tyre change and l'm curious to know if they had any thoughts on the cause Considering that the bike wasn't used for several months of the warranty period because of Covid lockdowns in the UK l thought that some allowances could be made. I'm a parts advisor at a Nissan dealers so l know that warranties can be quite flexible and any suspect parts are returned for inspection.
I have no grievance with Piaggio, in fact next summer's V100 will be my 5th Guzzi!
Changing a tire has NOTHING to do with the gearbox. ABSOLUTELY NOTHING.
RE: "huge list of parts: 5th + 6th geardogs, gearshaft, three selector forks and various bushes and washers."
I cry BULLSHIT!
I don't believe your mechanic one bit. Do you have the parts that were supposedly replaced? I would be very interested in seeing them in photos. Unless you have a habit of constantly "power shifting" your motorcycle through the gears without using the clutch, then what you are describing is simply not possible. To BEND a shift fork, let alone, 3 of them, requires such abuse on the gearbox of the highest level of stupidity imaginable, you cannot imagine. Those are not fragile components. They are TOUGH. The gears and dogs are also hardened components. I'm just not buying this at all. I doubt Moto Guzzi (Piaggio) is either.
Again, unless I had the gearbox pieces in my hand, which the mechanic that did the repairs is required to do in the USA, I don't know about the UK, I wouldn't believe a damn thing he said. I've been lied to way too many times. At my workshop. every replaced part is handed to the customer when they come to pickup their motorcycle. They can throw it right into the waste bin right then, but they had it in their hand when they were asked to pay for its repair.
Do you have those parts? If you do, then you might get some traction with Piaggio. If they were not returned to you, then I believe you were taken on a big ride to the cleaners.
Let's be honest here. Piaggio has been very good about this sort of stuff. Hell, they have been offering warranty support for the DLC tappet issues on the 8V 1200's for over 10 years! Nobody does that and they certainly did not have to. They did it because it was the right thing to do and I for one, applaud and thank them for it! I believe that Piaggio acts ethically in this regard.
I have seen Moto Guzzi go above and beyond and cover things under "good will" many times. It all depends upon YOUR RELATIONSHIP with your dealer and THEIR RELATIONSHIP with Piaggio.
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