I'll bet they fix the stuff in CA.
No they do not Steve. I confirmed this as I said above.
Chat started on 04 Nov 2021, 02:30 PM (GMT+0)
(02:30:21) *** Scott Mastrocinque joined the chat ***
(02:30:21) Scott Mastrocinque: I have a question please?
(02:30:26) *** Simon - Carmo joined the chat ***
(02:30:33) Simon - Carmo: hello
(02:31:29) Scott Mastrocinque: Good morning Simon. I was just looking online an typed CARMO and Carmousa came up. It looks exactly like your Dutch site. Do you have a facility here in the USA because then why would I need to send my Moto Guzzi dash to Holland instead of California?
(02:31:45) Scott Mastrocinque: www.carmousa.com
(02:32:12) Simon - Carmo: yes, you can also send it to carmom USA
(02:32:27) Simon - Carmo: https://www.carmousa.com/index.php?main_page=contact_us&pg=contact_us
(02:33:17) Scott Mastrocinque: Nobody ever said that. Obviously shipping from Ohio to California is much better and much safer than sending it halfway around the world. I belong to
www.guzzitech.com and am very active there, and many members would like to obtain your service but they are apprehensive to send their stuff to Holland and I can understand.
(02:33:54) Scott Mastrocinque: Can they read the User code and make keys for Moto Guzzi dashes here in the USA then?
(02:34:35) Simon - Carmo: No. All services are all done through our company in the Netherlands
(02:34:47) Simon - Carmo: though we have agents throughout the world that people can use to send their packages to
(02:34:56) Scott Mastrocinque: So if I send ot to carmousa, they just send it to Holland anyway
(02:35:06) Simon - Carmo: in turn the agents will send the packages to us (this also evades customs fees)
(02:35:11) Simon - Carmo: that is correct
(02:36:43) Scott Mastrocinque: Ah, so I already prepaid the Dutch site, and they are supposed to be arranging pickup of my dash by DHL and sending me a payment link which hasn't arrived yet. So I should just leave everything as is then. However, I will post this new information online to the guzzitech site for you as I am sure it will increase your business with regard to Moto Guzzi dashes and keys.
(02:37:23) Scott Mastrocinque: You told me earlier in the week to mark the package REPAIR AND RETURN to avoid the customs fees, correct?
(02:37:34) Simon - Carmo: yes that will also help
(02:37:57) Simon - Carmo: many times people put a high amount on their packages and that will result in a marginally high customs fee
(02:38:25) Scott Mastrocinque: Yes, you said value of $0 and REPAIR AND RETURN on the outside of the package.
(02:39:54) Scott Mastrocinque: Ok, well thank you for the clarification. I will await the shipping information and invoice. Thank You Very Much!
(02:40:01) Scott Mastrocinque: Have a good day Sir!
(02:40:12) Simon - Carmo: good day to you too! thanks
(02:40:18) *** Scott Mastrocinque has rated the chat Good ***
(02:40:52) *** Scott Mastrocinque left the chat ***