A NEW CARC
Sorry for the tardy nature of the post, the recession has bypassed us and the factory is filled to the gunwales with boxes of stuff that all have a customers' deadline attached.... late nights and weekend hours.. oh well each day is one day closer to freedom. :dry:
Anyway the news is good, I now have new CARC installed and the bike is sitting on the trailer in the driveway waiting for The Minister to get out of the shower and give a hand getting it off - hope we don't drop it off the ramp, it's a heavy sucker and there are only two of us.
Firstly as I have said before, according to my reading of the unofficial/official copy of the recall notice that I have, the VIN number of the bike is clearly within the recall range and the number on the actual CARC box was also in the range.
However, the service agent that JSG requested the bike to be taken to informed me that that was actually not the case and the bike was NOT subject to the recall, but he had asked nicely and although the waranty ran out in February, JSG had agreed to send up a new CARC FOC, and I would only have to pay $250 for install labour, consumables and freight costs.
So as I have said before IMHO Guzzi and their Oz importer are trying hard to put things right, if indeed the bike was not subject to recall and as it is out of warranty they could have justifyably refused to help, but they didn't and for that they deserve accolades.